Read FAQs

Once you fill up the Demo Request form on this website, We will get in touch with you within 24 hours. We promise to get you onboarded within 3 days.

We have a bare minimum service fee which is charged per transaction.

Yes, the customer is yours and you completely own their data. You can access your customer data along with insights like purchase behaviour etc on the DotPe dashboard.

We have integrations with all leading POS systems in the industry.

We have integrations with leading delivery service providers. Riders are directly assigned to each of your orders on your order dashboard.

Certainly Yes. Also you can configure the delivery charges basis the delivery distance.

We offer multiple services like Dine-in, Pickups & Delivery. For Dine-in, customers can simply scan a QR code available at the table which will show the entire menu on their smartphones. The QR is to be scanned with the phone camera, no additional application is required. For delivery or pickups, a unique URL is created that can be used to market to your customers via your channels. We recommend you to tag the ordering URL on your social channels, websites and aggressively market it using your CRM.

We offer a state-of-art Real-time dashboard which helps you to get your business summary at glance. Also you will get access to reports like Daily transactions, settlements, feedbacks etc. You get detailed analysis of the New & repeat user's purchase behaviour, top selling items, Revenue etc.

We offer a very attractive & easy to navigate customer interface. Your entire Menu can be digitalised and customized as per your requirement. You get the control to update the menu, pricing, descriptions. Our platform supports full image menu.

Yes, we can configure any kind of discounts as per your requirement. We also have banner space on our interface to promote the discounts you would offer.

We offer the entire spread of new age digital payments like Credit cards, UPIs, Wallets etc. Customers can opt for any of it.

We notify the customer on their registered Watsapp number entered while placing the order. Customers will be notified at each stage i.e. order acceptance / order rejection / order dispatched / Rider details / Order completion / Service Feedback

Cancellation is completely upto you. Incase the product/service is not available you can opt for refund and the customer will get the money back in the original mode of payment within 3-5 working days.

We reconcile and settle the funds to your bank account on T+1 working day (Transaction day+1day).

We offer Watsapp business account for customer engagement, Loyalty program, Subscriptions, Waiter Application etc.

You will get a dedicated Relationship Mgr who will guide you and give operational support. We also deploy the marketing collaterals like Table QR tent cards, QR standees etc. Our backend technogy is extremely robust and we also provide 24x7 technical support.